Last Updated: March 15, 2025
Please read these Terms of Service (the “Terms”) carefully as they govern (i) your (“user(s),” “you” or “your”) access to and use of our website, https://www.lojofficial.com/ (the “Site”), (ii) your access to and use of mobile applications, software products, content and updates offered by us (“Software Products”) or (iii) other services that link to or reference these Terms (together with the Site, and the Software Products, the “Services”), and contain important information about your legal rights, remedies and obligations. By accessing or using the Services, you are agreeing to these Terms and concluding a legally binding contract with Singapore Just Game Technology Pte. Ltd. and its affiliates (the “Company,” “we,” “us” or “our”), a Singapore corporation.
You represent that you have read and understood our privacy policy (“Privacy Policy”), which is available at https://sdkinit.rebxgame.com/protocol?language=1&typeFlag=1&appId=10185. Note that we may disclose information about you to third parties if we have a good faith belief that such a disclosure is reasonably necessary to (i) take action regarding suspected illegal activities; (ii) enforce or apply our Terms or Privacy Policy; (iii) comply with legal process or other government inquiry, such as a search warrant, subpoena, statute, judicial proceeding or other legal process served on us; or (iv) protect our rights, reputation, and property or that of our users, affiliates or the public.
Do not access or use the Services if you are unwilling or unable to be bound by the Terms. By downloading, accessing, using and/or interacting with our Services, you agree and expressly consent to be bound by all the Terms.
PLEASE NOTE: SECTION 15 (DISPUTE RESOLUTION) OF THESE TERMS CONTAINS AN ARBITRATION CLAUSE AND A CLASS ACTION WAIVER THAT APPLIES TO ALL USERS OF OUR SERVICES. SECTION 15 (DISPUTE RESOLUTION) AFFECTS HOW DISPUTES WITH US ARE RESOLVED. BY ACCEPTING THESE TERMS, YOU AGREE TO BE BOUND BY THIS BINDING ARBITRATION AND CLASS ACTION WAIVER CLAUSE.
Table of Contents
2. Using the Services
3. Content
4. Virtual Currency and Service Items
5. Restrictions
6. Use and Transaction Policies
7. Notice of Copyright Infringement
8. Notice of Availability of Filtering Software
9. Suggestions and Improvements
10. Third Party Links and Offerings
11. Indemnity
12. Disclaimers and Limitations of Liability
13. Dangerous Activities
14. Governing Law
15. Dispute Resolution
16. Location of Your Access of the Services
17. Suspension, Termination or Cancellation
18. Miscellaneous
We may modify the Terms from time to time. The most current version of these Terms will be located at https://sdkinit.rebxgame.com/protocol?language=1&typeFlag=2&appId=10185. You understand and agree that your access to or use of the Services is governed by the Terms effective at the time of your access to or use of the Services. You acknowledge and agree to check the updated Terms regularly. You can see when the terms of service were last updated by checking the “last updated” date displayed at the top of this terms of service. Any revised Terms of Service will supersede all previous terms of service. If you have any questions about the updated version of these Terms, please contact us by emailing us at LandsOfJail@iyagames.com or submitting feedback within the Software Product by navigating to the “Settings” and clicking “Customer Support”.
2.1. Eligibility. You must be at least 13 years old (or such other minimum age as is applicable in your country of residence) to use the Services. If you are between the relevant minimum age and 18 years old (or the age of majority where you live), you and your parent or legal guardian must review these Terms together and you must obtain the consent of your parent or legal guardian to use the Services. Parents are responsible for the acts of their children that are under 18 years old when their children use the Services. The Company recommends that parents and legal guardians familiarize themselves with parental controls on devices they provide their children. The Services are not offered to users under the age of 13. You may not access or use the Services if we have previously banned you from the Services or closed your Account (as defined below).
2.2. Permission to Use the Services. The Services are provided for your enjoyment, and unless otherwise specified on or in the Services, are solely for your personal use. We hereby grant you a personal, non-exclusive, non-transferable, terminable license to view and use the Services only for your personal use, subject to your compliance with these Terms. Except as expressly provided herein, we do not grant you any other express or implied rights or license in or to the Services, and all rights, title and interest that we have in the Services’ and rights not explicitly granted to you by the Company or the Company’s licensors are retained by the Company or the Company’s licensors, respectively. Your use of the Services is at your own risk, including the risk that you might be exposed to Content (as defined below) that is offensive, indecent, inaccurate, objectionable, or otherwise inappropriate.
Except as expressly set forth in the Terms, you may not modify (including without limitation making derivative works), copy, adapt, reverse engineer, de-compile or otherwise reduce to human perceivable format, distribute, frame, reproduce, republish, download, scrape, display, post, transmit, transfer, license or sublicense, publicly display or sell in any form or by any means, in whole or in part, the Content of the Services without the Company’s or our licensors’ express prior written permission. This includes, but is not limited to scraping user locations or utilizing any non-public information about our Services or other users and migrating that data anywhere.
The licenses granted to you are conditioned upon your proper conduct and compliance with these Terms at all times, as judged by the Company in the Company’s sole discretion. We reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the Services.
The Terms, and any rights or obligations hereunder, are not assignable, transferable or sublicensable by you except with our prior written consent, but may be assigned or transferred by the Company without restriction. Any attempted assignment by you without our consent is a violation of these Terms and be void.
2.3. Service Availability. The Services may be modified, updated, interrupted, suspended or discontinued by the Company at any time without notice or liability.
2.4. User Accounts. You must create a user account (“Account”) and provide certain personal information in order to use some of the features that are offered through the Services. Providing the Company with your personal information is your choice. You acknowledge and agree that you have no ownership or other proprietary interest in such Account.
Your Account is for personal, non-commercial use only. To create an Account, you must be eligible to use the Service for which you are registering, be a resident of a country where use of the Services is permitted, provide truthful and accurate information. You may not impersonate someone else, create or use an Account for anyone other than yourself, provide any information other than your own.
In addition, to create an Account, the Company may require you to link your Account with Third-Party Accounts, by either: (i) providing your Third-Party Account login information to the Company through the Services; or (ii) allowing the Company to access your Third-Party Account, as permitted under the applicable terms and conditions that govern your use of such Third-Party Account. You represent that you are entitled to disclose your Third-Party Account login information to the Company and/or grant the Company access to your Third-Party Account (including, but not limited to, for use by the Company for the purposes described herein), without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account and without obligating the Company to pay any fees or making the Company subject to any usage limitations imposed by such third-party service providers. By granting the Company access to any Third-Party Accounts, you understand that the Company will access, make available and store (if applicable) any content that you have provided to and stored in your Third-Party Account (“SNS Content”) so that it is available on and through the Services via your Account and your Account profile page. Unless otherwise specified in these Terms, all SNS Content, if any, will be considered to be Your Content for all purposes of these Terms.
YOU MAY BE ABLE TO USE OUR SOFTWARE PRODUCTS WITHOUT LINKING YOUR ACCOUNT WITH A THIRD-PARTY ACCOUNT, BUT YOU MAY LOSE YOUR DATA IF YOU UNINSTALL OR OTHERWISE DELETE THE SOFTWARE PRODUCTS AND DO NOT RETAIN YOUR ACCOUNT ID.
PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS. The Company makes no effort to review any SNS Content for any purpose, including but not limited to for accuracy, legality or non-infringement and the Company is not responsible for any SNS Content.
Some of our Services may require you to select a username and password in order to create an Account. You acknowledge that you shall be responsible for ensuring that any username you select does not infringe any third party rights and is not otherwise unlawful. The Company may refuse to grant you a username in the Company’s sole discretion for any reason including if the proposed username impersonates or misleadingly implies an association with the persona of another person or entity, is or may be illegal, is or may be protected by trademark or other proprietary rights, is vulgar or otherwise offensive, or may cause confusion, or for any other reason as determined by the Company in the Company’s sole discretion. Your selection and use of a specific username does not convey any ownership or rights in that username and the Company reserves the right to revoke and/or reassign that username in the Company’s sole discretion. You understand and agree that the Company reserves the right to change, remove, alter or delete any username, with or without prior notice to you, at any time and for any reason in the Company’s sole discretion. YOU ARE ENTIRELY RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF YOUR USERNAME AND PASSWORD AND ALL ACCESS TO AND USE OF YOUR ACCOUNT, INCLUDING ANY AND ALL ACTIVITIES (INCLUDING USE OF VIRTUAL CURRENCY, SERVICE ITEMS, OR SERVICES, AS APPLICABLE) THAT ARE CONDUCTED THROUGH THE USE OF YOUR USERNAME AND PASSWORD WHETHER OR NOT AUTHORIZED BY YOU. YOUR ACCOUNT MAY BE SUSPENDED OR TERMINATED IF SOMEONE ELSE USES YOUR ACCOUNT TO ENGAGE IN ACTIVITY THAT VIOLATES THESE TERMS.
You agree to notify the Company immediately of any unauthorized use of your Account. We reserve the right to close your Account at any time if you violate these Terms or if we otherwise have a legitimate interest to do so, such as complying with a legal or regulatory obligation.
2.5. Communication from the Company and Other Users. By creating an Account, you agree to receive certain communications in connection with the Services. For example, you might receive friend requests from other users within Software Product. You may also receive our email newsletter and promotion messages about our Services. You can opt-out of non-essential communications by clicking the “unsubscribe” button in the email sent by us.
The Services include Content. “Content” consists of the software, code, technology, text, forum posts, chat posts, profiles, widgets, messages, links, emails, music, sound, graphics, pictures, video and all other audio visual or other material appearing on or emanating to or from the Services. Content also includes user-generated Content (“UGC”), which consists of Account personas, forum posts, profile content and other Content posted to or otherwise made available on the Services by users.
3.1. Responsibility for Your Content. You alone are responsible for UGC that you submit or transmit to, through or in connection with the Services (“Your Content”), and once published, Your Content cannot always be withdrawn. You assume all risks associated with Your Content, including anyone’s reliance on the quality, accuracy, or reliability of Your Content, or any disclosure by you of information in Your Content that makes you personally identifiable. You represent that you own, or have the necessary permissions to use and authorize the use of Your Content as described in Section 3.2 (Our Right to Use Your Content). You may not imply that Your Content is in any way sponsored or endorsed by the Company.
You may expose yourself to liability if, for example, Your Content contains material that is false, intentionally misleading or defamatory; violates any third party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity or any other intellectual property or proprietary right; contains material that is unlawful, including illegal hate speech or pornography; exploits or otherwise harms minors; or violates or advocates the violation of any law or regulation.
3.2. Our Right to Use Your Content. You acknowledge and agree that by submitting or transmitting UGC to, through or in connection with the Services, you grant to the Company (and our subsidiaries, affiliates, licensees and each of their successors and assigns, and those acting with our authority) an unrestricted, absolute, royalty-free, perpetual, worldwide, irrevocable right and license to sublicense, reproduce, copy, modify, publish, edit, translate, create derivatives from in whole or in part, publicly display, publicly perform or otherwise use Your Content, or any part thereof, in combination with or as a composite of other materials, including but not limited to, text, data, images, photographs, illustrations, animation and graphics, video or audio segments of any nature in any of the Services or advertising and promotional materials. Please note that, to the extent any of Your Content is accessible, visible or usable by other users through the functionality of the Services, you also irrevocably grant all other users of the Services the royalty-free, perpetual, worldwide, irrevocable right and license to reproduce, copy, modify, publish, edit, translate, create derivatives from in whole or in part, publicly display, publicly perform or otherwise use Your Content, or any part thereof, in combination with or as a composite of other materials, in connection with their use of the Services. You also irrevocably waive, and cause to be waived against the Company and other users of the Services any claims and assertions of moral rights or attribution with respect to Your Content. The licenses granted in this subsection shall survive the termination of these Terms.
3.3. Public Information. You acknowledge that your chats, postings and other communications with other users of the Services or with the Company are public and will be seen by others.
3.4. Ownership. All Content is either owned by the Company or the Company’s licensors, or is licensed to the Company and the Company’s licensors pursuant to Section 3.2 (Our Right to Use UGC) above. As between you and the Company, you own Your Content. We own the Company Content, including but not limited to visual interfaces, interactive features, graphics, design, our compilation of UGC and other Services Content, computer code, products, software, aggregate user review ratings, and all other elements and components of the Services excluding Your Content, UGC and Third Party Content. We also own the copyrights, trademarks, service marks, trade name, and other intellectual property rights throughout the world (“IP Rights”) associated with the Company Content and the Services, which are protected by copyright, trade dress, patent, trademark laws, and all other applicable intellectual and proprietary rights and laws. As such, you may not modify, reproduce, distribute, create derivative works or adaptations of public displays or in any way exploit any of the Company Content or the Services in whole or in part except as expressly authorized by the Company. Except as expressly and unambiguously provided herein, we do not grant you any express or implied rights, and all rights in and to the Services and the Company Content are retained by the Company. “Company Content” means Content that the Company creates and makes available in connection with the Services. “Services Content” means all of the Content that is made available in connection with the Services, including Your Content, other UGC, Third Party Content, and Company Content. “Third Party Content” means Content that originates from parties other than the Company or users of the Services, which is made available in connection with the Services.
3.5. Advertising. The Company and the Company’s licensors may publicly display advertisements and other information adjacent to or included with Your Content. You are not entitled to any compensation for such advertisements. The manner, mode and extent of such advertising are subject to change without specific notice to you.
3.6. Right to Remove. UGC (including any that may have been created by users employed or contracted by the Company) does not necessarily reflect the opinion of the Company. We reserve the right to remove, screen, edit, or reinstate UGC, including Your Content, from time to time at our sole discretion for any reason or no reason, and without notice to you. We may remove UGC if we deem necessary, including but not limited to if such UGC is inappropriate, raises a conflict of interest, is promotional, irrelevant, violates other user’s privacy or has been stolen from another party. We have no obligation to retain or provide you with copies of Your Content, nor do we guarantee any confidentiality with respect to Your Content.
4. Virtual Currency and Service Items
4.1. Virtual Currency and Service Items License. You acknowledge that the Services may include a component of virtual credits or currency (“Virtual Currency”). The Virtual Currency may only be used within the Services to gain access to, and obtain certain limited rights to use, virtual items, including but not limited to character skins, mounts and vehicles, digital cards, experience boosts, gear, and other customizations, for use exclusively within the Services (“Service Items”). Regardless of the terminology used, Virtual Currency and Service Items represent a limited license right governed solely under these Terms, and are not redeemable for any sum of money or monetary value from the Company or any other person or entity at any time. Virtual Currency and Service Items provided by the Company include only a limited license right to use such Virtual Currency or Service Items. Other than a limited, personal, revocable, non-transferable, non-sublicensable license to use Virtual Currency and Service Items on and in the Services, you agree that you have no right, title or ownership in or to any such Virtual Currency or Service Items. YOU ACKNOWLEDGE AND AGREE THAT VIRTUAL CURRENCY AND SERVICE ITEMS HAVE NO CASH VALUE AND THAT NEITHER THE COMPANY NOR ANY OTHER PERSON OR ENTITY HAS ANY OBLIGATION TO EXCHANGE YOUR VIRTUAL CURRENCY OR SERVICE ITEMS FOR ANYTHING OF VALUE, INCLUDING WITHOUT LIMITATION, REAL CURRENCY, AND THAT, IF YOUR ACCOUNT IS TERMINATED, SUSPENDED OR OTHERWISE MODIFIED OR IF YOUR RIGHT TO ACCESS THE SERVICES IS TERMINATED, THE VIRTUAL CURRENCY, SERVICE ITEMS AND YOUR ACCOUNT SHALL HAVE NO VALUE.
4.2. Virtual Currency and Service Items Fees. We reserve the right to charge fees for the right to access or use Virtual Currency or Service Items, and/or may distribute Virtual Currency or Service Items without charge, in our sole discretion. You acknowledge and agree that we may revise or take action that impacts the perceived value of, or pricing for, any Virtual Currency and/or Service Items at any time except to the extent that we agree otherwise in writing.
4.3. Managing Your Virtual Currency and Service Items. All purchases of Virtual Currency and Service Items are final and under no circumstances will be refundable, transferable or exchangeable, whether used or not used. By purchasing Virtual Currency and Service Items, you are confirming that you want the Virtual Currency and/or Service Item immediately credited to your Account and that by doing so you waive any cancellation rights under applicable laws and/or the refund eligibility under the refund policies of any third-party service provider (i.e. Google Play, App Store). If you believe an error has occurred or if you have concerns about your purchase, please contact us by mailing us at LandsOfJail@iyagames.com or submitting feedback within the Software Product by navigating to the “Settings” and clicking “Customer Support”. We will review your request and may offer a refund or alternative resolution at our discretion. If you seek a refund through a third-party service provider (such as a payment processor or platform) instead of contacting us directly, it may be considered a violation of these Terms. In such cases, we may temporarily restrict access to your Account until the dispute is resolved. To restore full access, we may require you to provide information regarding the refund request.
We have the absolute right to manage, regulate, control, modify and/or eliminate such Virtual Currency and/or Service Items as we see fit in our sole discretion, and we shall have no liability to you or anyone else for the exercise of such rights. For example, Virtual Currency and Service Items will be lost, deleted from your Account or forfeited when/if your Account is terminated, suspended or closed for any reason or when we discontinue any or all of the Services, including without limitation any services provided or offered through third party platforms.
We reserve the right, in our sole discretion, to make all calculations regarding the balance of Virtual Currency and Service Items in your Account. We further reserve the right, in our sole discretion, to determine the amount of Virtual Currency and Service Items that is credited and debited from your Account in connection with your use of the Services. In cases where your account contains both purchased Virtual Currency and Service Items and any promotional or gifted Virtual Currency and Service Items, the system will prioritize the consumption of purchased Virtual Currency and Service Items first. While we strive to make all such calculations on a consistent and reasonable basis, you hereby acknowledge and agree that our determination of the amount of Virtual Currency and Service Items in your Account is final, unless you can provide documentation to us that such calculation was or is intentionally incorrect.
4.4. Transfers of Virtual Currency and Service Items; Unauthorized Transactions. Any unauthorized transferring, trading, selling or exchanging of any Virtual Currency, Service Items or Accounts (“Unauthorized Transactions”) with anyone, including with other users of the Services, is not sanctioned by us and is strictly forbidden. All users who participate in such activities do so at their own risk and hereby agree to indemnify the Company against any and all consequences resulting from such actions. You acknowledge that the Company may stop, suspend, terminate, discontinue or reverse any Unauthorized Transactions when the Company suspects or has evidence of fraud, violations of these Terms, violations of any other applicable law or regulation or any intentional act designed to interfere at all with the normal operation of the Services. You further agree that the Company may, in the Company’s sole discretion, reverse any transaction if such reversal is in the Company’s best interest, or may debit your balance of Virtual Currency or Service Items, including without limitation, taking actions, which may cause your balance to be zero and/or a negative amount. The Company may, in the Company’s sole discretion, terminate, suspend or modify your Account if you engage or assist in any Unauthorized Transactions. Verification of certain information applicable to a transaction involving Virtual Currency and/or Service Items may be required prior to our acceptance thereof. In addition, as a condition to receiving certain Virtual Currency, Service Items or other awards for participating in promotions, giveaways, contests or sweepstakes, you may be required to provide additional information about yourself in our marketing materials. You acknowledge and agree that the Company shall have no liability for the use or loss of such information, Virtual Currency and/or Service Items due to any unauthorized third party activity, such as hacking, phishing, password mining, social engineering and/or any other unauthorized third party or other user’s activity. The Company may replace such lost Virtual Currency and/or Service Items under certain circumstances, at the Company’s sole discretion on a case-by-case basis, without incurring any obligation or liability. You may be required to provide the Company or our designated representative with your credit card number or other billing information, and related information, in order to purchase Virtual Currency or Service Items. The Company may also provide you with the option of participating in third party offers to receive Virtual Currency and/or Service Items.
4.5. Purchasing Virtual Currency and/or Service Items. You may pay for Virtual Currency and/or Service Items by using the Services or any alternate billing and payment provider (such as Apple Pay, Google Pay and PayPal) identified on the Services. We will not supply any products or services to you until the alternative billing and payment provider has authorized the use of your credit card or other applicable method for payment. If you use the services of an alternate billing and payment provider, you will be bound by that third party provider’s terms and conditions, which are available from such provider. You may be required to create an account with such alternate provider, and to provide such provider with your bank account or credit or debit card details.
We are under no obligation to enforce the Terms on your behalf against another user. While we encourage you to let us know if you believe another user has violated the Terms, we reserve the right to investigate and take appropriate action at our sole discretion.
5.1. Improper Use of the Services. You agree not to, and will not assist, encourage, or enable others to use the Services to:
- Violate any third party’s rights, including any breach of confidence, copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity or any other intellectual property or proprietary right;
- Upload any Content that is indecent, libelous, defamatory, obscene, invasive of privacy or publicity rights, abusive, illegal or otherwise objectionable;
- Solicit personal information from minors, or submit or transmit pornography;
- Threaten, stalk, harm, or harass others, or promote bigotry or discrimination;
- Money launder, gamble, bet or do any similar activity in which prizes or rewards can be won (directly or indirectly), including betting on the outcome of matches in which you participate as a player, irrespective of whether or not there is a fee or stake involved;
- Engage in, use or take part (directly or indirectly) in the use of cheats, exploits, automation software, emulators, bots, hacks, mods or any unauthorized third-party software designed to modify or interfere with the Service;
- Promote any business, mobile app, software, product, service (including but not limited to sharing download links, referral codes, or other promotional materials, or requesting other users to add or connect with third-party social media accounts, messaging platforms, or external services), or other commercial venture or event, or otherwise use the Services for commercial purposes, except as expressly permitted by the Company;
- Send bulk emails, surveys, or other mass messaging, whether commercial in nature or not; engage in keyword spamming, or otherwise attempt to manipulate the Service’s search results or the search results of any third party website; or
- Violate any applicable law.
5.2. Additional Restrictions. You also agree not to, and will not assist, encourage, or enable others to:
- Violate the Terms;
- Modify, adapt, appropriate, reproduce, distribute, translate, create derivative works or adaptations of, publicly display, sell, trade or in any way exploit the Services or Services Content (other than Your Content), except as expressly authorized by us;
- Use any robot, spider, site search/retrieval application or other automated device, process or means to access, retrieve, scrape or index any portion of the Services or any Services Content;
- Reverse engineer any portion of the Services;
- Remove or modify any copyright, trademark or other proprietary rights notice that appears on any portion of the Services or on any materials printed or copied from the Services;
- Record, process or mine information about other users;
- Access the Services by means other than through the public interfaces we provide to you;
- Reformat or frame any portion of the Services;
- Take any action that imposes, or may impose, an unreasonable or disproportionately large load on our technology infrastructure or otherwise make excessive traffic demands of the Services, as determined by the Company in the Company’s sole discretion;
- Attempt to gain unauthorized access to the Services, user Accounts, computer systems or networks connected to the Services through hacking, password mining or any other means;
- Use the Services or any Services Content to transmit any computer viruses, worms, defects, Trojan horses or any other computer code, files or programs designated to interrupt, destroy or limit the functionality of the Services;
- Use any device, software or routine that interferes with the proper working of the Services or otherwise attempt to interfere with the proper working of the Services;
- Use the Services to violate the security of any computer network, crack passwords or security encryption codes; disrupt or interfere with the security of, or otherwise cause harm to, the Services or Services Content; or
- Remove, circumvent, disable, damage or otherwise interfere with any security-related features of the Services, features that prevent or restrict the use or copying of Services Content or features that enforce limitations on the use of the Services.
The restrictions above only apply to the extent permissible under applicable law. Nevertheless, you agree not to act contrary to these restrictions (even if permissible under applicable law). Moreover, the Company reserves the right to determine what conduct the Company considers to be in violation of these Terms or otherwise outside the intent or spirit of the Services. The Company reserves the right to take action(s) as a result, which may include terminating your Account and prohibiting you from using the Services in whole or in part and/or filing a lawsuit to seek compensation for damages incurred.
6. Use and Transaction Policies
6.1. Equipment. You will provide at your own expense the equipment and internet connection required to access and use the Services.
6.2. Use Charges. The Company shall have no liability to you for use charges related to any device or service that you use to access the Services, including, without limitation, use charges for mobile telephones, tablet devices, Internet service providers, car navigation systems and other devices, whether wireless, wireline, requiring cradle synchronization or otherwise.
6.3. Transaction Charges. The Company is not responsible or liable to you for any third party payment processor credit card or bank-related charges and fees related to your transactions on the Services, on or through third party platforms or for your participation in any third party offers. All such transactions are administered by a third party payment processor. We expressly disclaim any liability for any such transactions, and you agree that your sole avenue of recourse regarding such transactions is through such third party processor. You acknowledge and agree: (a) that any credit card transaction-related information will be treated by the Company as described in our Privacy Policy and, as applicable, in the privacy policy of the third party payment processor(s) used by the Company on or through the Services or third party platforms, (b) that all credit card and other payment related information that you provide to the Company, the Company’s designated payment processor or a third party providing offers, is accurate, current and complete; (c) that you will pay any and all charges incurred by you or any authorized user of your payment method resulting from your purchase at the rate(s) in effect when such charges are incurred; and (d) that you are responsible for any and all taxes that we assess on your purchase(s).
6.4. Virtual Currency, Service Items and Children. Our Services are not intended for use by children under age 13 or persons who have not reached the age of majority under the laws of the applicable jurisdiction. Although our Software Products are free to download, some in-Service products, functionality and actions are available only by purchasing Virtual Currency or other products with real money. If you are a parent, legal guardian or other adult responsible for children in your care, you are fully responsible for any use of your credit card or other payment instrument by the children in your care. Parents, legal guardians and other adults who provide access to our Services to their children or children in their care should take precautions to prevent unintended purchases of Virtual Currency, Service Items and/or other in-Service products. We accept ABSOLUTELY NO RETURNS on any Virtual Currency and Service Items purchases, including those made by children (minors) in your care.
6.5. Purchase Errors. We assume no liability for purchase errors, trial versions, software purchased for the wrong telephone, device or platform, promotion codes or discounts not provided at the time of purchase or any unintended purchased item for any reason (“Purchaser Errors”). We shall not be liable for any errors on billing statements issued to you by your carrier or Software Products distributor. You accept full responsibility for confirming that your device, platform and carrier are supported and that the phone or other device and platform are compatible with the products or services purchased, downloaded or otherwise obtained by you through the Services. Although we will make commercially reasonable efforts to help you obtain the proper software for your device or platform, we shall not be liable or responsible for any Purchase Errors. If you have other questions in connection with any product or service available through the Services, please contact our customer support by emailing us at LandsOfJail@iyagames.com or submit feedback within the Software Product by navigating to the “Settings” and clicking “Customer Support”. We accept ABSOLUTELY NO RETURNS on any Virtual Currency or Service Items purchases. Please review your system requirements very carefully before making any purchases. You agree to be responsible for obtaining and maintaining all device hardware, software and other equipment needed for access to and use of the Services, and all charges related thereto.
7. Notice of Copyright Infringement
It is our policy to respect the legitimate rights of copyright owners, and we will respond to clear notices of alleged copyright infringement. Please be advised that we enforce a policy that provides for the termination in appropriate circumstances of users who are repeated infringers.
If you believe that your work has been copied in a way that constitutes copyright infringement, please provide us with the following information:
- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright;
- A description of the copyrighted work you claim has been infringed;
- A description of where the material that you claim is infringing is located on the Service, with enough detail that we may find it. Providing URLs in the body of an email is the best way to help us locate content quickly;
- Your address, telephone number and email address;
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; and
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
If you believe that the material you posted was removed from the Service by mistake, and that you have the right to post the material, you may elect to send us a counter-notification. To be effective the counter-notification must include substantially the following:
- Your physical or electronic signature;
- Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled. Providing URLs in the body of an email is the best way to help us locate content quickly;
- A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and
- Your name, address and telephone number, and a statement that you consent to the jurisdiction of in which we may be found, and that you will accept service of process from the person who provided notification of infringement or an agent of such person.
Please note that any person who knowingly materially misrepresents that material or activity is infringing or was removed or disabled by mistake or misidentification may be subject to liability
We may terminate your Account and ability to access our Services if you repeatedly infringe the intellectual property rights of others.
8. Notice of Availability of Filtering Software
You should know that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist in limiting access to material that is harmful to minors. A report detailing some of those protections can be found at http://www.ntia.doc.gov/ntiahome/ntiageneral/cipa2003/index.html (Children’s Internet Protection Act: Report on the Effectiveness of Internet Protection Measures and Safety Policies).
9. Suggestions and Improvements
By sending us any ideas, suggestions, documents or proposals (“Feedback”), you agree that (i) your Feedback does not contain the confidential or proprietary information of third parties, (ii) we are under no obligation of confidentiality, express or implied, with respect to the Feedback, (iii) we may have something similar to the Feedback already under consideration or in development, and (iv) you grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works of, publish, distribute and sublicense the Feedback and you irrevocably waive, and cause to be waived, against the Company and our users any claims and assertions of any moral rights that you may have with respect to such Feedback.
10. Third Party Links and Offerings
The Services may include links to other websites or applications (each a “Linked Third Party Site”). These Linked Third Party Sites are provided as a courtesy by our vendors to users of our Services.
The Company has no control over the Linked Third Party Sites or the materials, information, goods or services available or contained on Linked Third Party Sites or how your data and/or personal information is used by such Linked Third Party Sites. The Company is not responsible for, does not endorse, represent or warrant in any way the content, goods and/or services of Linked Third Party Sites, and the Company is not liable for any claim you may have regarding any content, goods and/or services of Linked Third Party Sites. Also, the Company is not responsible for any privacy or other business practices of such Linked Third Party Sites or any materials, information, goods or services available through such Linked Third Party Sites. If you decide to access any of the Linked Third Party Sites, you do so entirely at your own risk. The Company reserves the right to terminate any link to any Linked Third Party Site at any time.
You agree to indemnify, defend and hold the Company, the Company’s parents, subsidiaries, affiliates, any related companies, suppliers, licensors and partners, and the officers, directors, employees, agents and representatives of each of them (collectively, the “Company Entities”) harmless, including costs, liabilities and legal fees, from any claim or demand made by any third party arising out of or relating to (i) your access to or use of the Services, (ii) your violation of the Terms, (iii) any products or services purchased or obtained by you in connection with the Services, or (iv) any infringement by you, or any third party using your Account, of any intellectual property or other right of any person or entity. The Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify the Company and you agree to cooperate with the Company’s defense of these claims. You agree not to settle any such matter without the prior written consent of the Company. The Company will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of such claim, action or proceeding.
12. Disclaimers and Limitations of Liability
PLEASE READ THIS SECTION 12 CAREFULLY SINCE THIS SECTION LIMITS THE LIABILITY OF THE COMPANY TO YOU. EACH OF THE SUBSECTIONS BELOW ONLY APPLIES UP TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW. NOTHING HEREIN IS INTENDED TO LIMIT ANY RIGHTS YOU MAY HAVE WHICH MAY NOT BE LAWFULLY LIMITED. IF YOU ARE UNSURE ABOUT THIS OR ANY OTHER SECTION OF THESE TERMS, PLEASE CONSULT WITH A LEGAL PROFESSIONAL PRIOR TO ACCESSING OR USING THE SERVICES. BY ACCESSING OR USING THE SERVICES, YOU REPRESENT THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THESE TERMS, INCLUDING THIS SECTION 12. YOU ARE GIVING UP SUBSTANTIAL LEGAL RIGHTS BY AGREEING TO THESE TERMS.
12.1. NO WARRANTY OF THE SERVICES. THE SERVICES ARE MADE AVAILABLE TO YOU ON AN “AS IS” WITHOUT WARRANTY, “WITH ALL FAULTS” AND “AS AVAILABLE” BASIS, WITH THE EXPRESS UNDERSTANDING THAT THE COMPANY MIGHT NOT MONITOR, CONTROL OR VET UGC OR THIRD PARTY CONTENT. AS SUCH, YOUR USE OF THE SERVICES IS AT YOUR OWN DISCRETION AND RISK. THE COMPANY MAKES NO CLAIMS OR PROMISES ABOUT THE QUALITY, ACCURACY OR RELIABILITY OF THE SERVICES, THE SAFETY OR SECURITY OF THE SERVICES, OR THE SERVICES CONTENT. ACCORDINGLY, THE COMPANY IS NOT LIABLE TO YOU FOR ANY LOSS OR DAMAGE THAT MIGHT ARISE, FOR EXAMPLE, FROM THE SERVICES’ INOPERABILITY, UNAVAILABILITY OR SECURITY VULNERABILITIES OR FROM YOUR RELIANCE ON THE QUALITY, ACCURACY OR RELIABILITY OF THE SERVICES CONTENT.
12.2. CONFIDENTIALITY OR PRIVACY. THE COMPANY MAKES NO GUARANTY OF CONFIDENTIALITY OR PRIVACY OF ANY COMMUNICATION OR INFORMATION TRANSMITTED THROUGH THE SERVICES OR ANY LINKED THIRD PARTY WEBSITE. The Company will not be liable for the privacy of email addresses, registration OR identification information, disk space, communications, confidential or trade-secret information or any other content stored on our equipment, transmitted over networks accessed by the Services or otherwise connected with your use of the Services.
12.3. THIRD PARTY SERVICES. THE COMPANY MAKES NO CLAIMS OR PROMISES WITH RESPECT TO ANY THIRD PARTY SERVICES AVAILABLE THROUGH OUR SERVICES. ACCORDINGLY, THE COMPANY IS NOT LIABLE TO YOU FOR ANY LOSS OR DAMAGE THAT MIGHT ARISE FROM THE ACTIONS OR OMISSIONS OF SUCH THIRD PARTY SERVICES, INCLUDING, FOR EXAMPLE, IF A THIRD PARTY SERVICE MISUSES YOUR CONTENT, IDENTITY OR PERSONAL INFORMATION. YOUR PURCHASE AND USE OF PRODUCTS OR SERVICES OFFERED BY THIRD PARTIES THROUGH OUR SERVICES IS AT YOUR OWN DISCRETION AND RISK.
12.4. DISCLAIMER OF WARRANTIES. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES AS TO THE PRODUCTS OR SERVICES OFFERED BY THIRD PARTIES, AND IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. NO ORAL OR WRITTEN INFORMATION OR ADVICE PROVIDED TO YOU BY A REPRESENTATIVE OF THE COMPANY SHALL CREATE A REPRESENTATION OR WARRANTY.
12.5. USER REMEDIES. YOUR SOLE AND EXCLUSIVE RIGHT AND REMEDY IN CASE OF DISSATISFACTION WITH THE SERVICES, THIRD PARTY SERVICES MADE AVAILABLE THROUGH THE SERVICES, OR ANY OTHER GRIEVANCE SHALL BE YOUR TERMINATION AND DISCONTINUATION OF ACCESS TO, OR USE OF THE SERVICES.
WE DO NOT RECOMMEND USE OF THE SERVICES DURING CERTAIN ACTIVITIES, SUCH AS DRIVING, WHERE A SIGNIFICANT RISK OF INJURY OR ACCIDENT EXISTS. YOU AGREE NOT TO USE OUR SERVICES DURING SUCH ACTIVITIES AND ACKNOWLEDGE THAT ANY SUCH USE WOULD BE A VIOLATION OF THESE TERMS. YOU FURTHER ACKNOWLEDGE AND AGREE THAT SUCH USE IS AT YOUR SOLE RISK AND WE WILL NOT BE RESPONSIBLE FOR ANY DAMAGES OF ANY NATURE RESULTING FROM SUCH USE.
14.1. For Residents Outside of the United States. Except as otherwise specified in Section 14.2 below, any claims arising out of the Services or these Terms (including interpretation, claims for breach, and all other claims, including consumer protection, unfair competition and tort claims) will be subject to the laws of Singapore, without reference to conflict of laws principles.
14.2. For Residents in the United States. Any claims arising out of the Services or these Terms that are brought in the United States will be subject to the laws of the State of California, without reference to conflict of laws principles.
15. Dispute Resolution
Read this Section 15 carefully. this Section 15 may significantly affect your legal rights, including your right to file a lawsuit in court.
15.1. Informal Dispute Resolution. The Company’s Customer Support department is available by contacting us at LandsOfJail@iyagames.com to address any concerns, disputes, claims or controversies you may have regarding the Services, these Terms (including its interpretation, formation, performance and breach) or the relationship between you and the Company (collectively, “Disputes”). Most Disputes are quickly resolved in this manner to our users’ satisfaction. The parties shall use their best efforts to settle any Dispute directly through consultation and good faith negotiations which shall be a precondition to either party initiating a lawsuit or arbitration.
15.2. Dispute Resolution for Residents outside of the United States. In the event that the parties do not agree upon a resolution in connection with a Dispute within a period of thirty (30) calendar days from the time informal dispute resolution is initiated pursuant to Section 15.1 (Informal Dispute Resolution), except as otherwise specified in Section 15.3 (Dispute Resolution for Residents in the United States) below, you and the Company expressly agree that any claim or action arising out of or relating to the Services or these Terms shall be submitted by any party to be finally resolved by arbitration by written notice to the other party. The arbitration shall be conducted in Singapore under the auspices of the Singapore International Arbitration Center (“SIAC”). The number of arbitrators shall be one (1) unless otherwise subsequently agreed in writing by the parties. The arbitration proceedings shall be conducted in English. The arbitration tribunal shall apply the arbitration rules of the SIAC in effect at the time of the arbitration.
15.3. Dispute Resolution for Residents in the United States. If you are domiciled in and/or use the Services in the United States, this Section 15.3 applies to you.
(a) Agreement to Arbitrate. If the parties do not agree upon a resolution in connection with a Dispute within a period of thirty (30 calendar days from the time informal dispute resolution is initiated pursuant to Section 15.1 (Informal Dispute Resolution), then either party may initiate binding arbitration as the sole means to formally resolve claims (the “Agreement to Arbitrate”), subject to the terms set forth below. Specifically, all Disputes shall be finally settled by binding arbitration administered by the American Arbitration Association (the “AAA”). The arbitration proceedings shall be governed by AAA’s Commercial Arbitration Rules (the “AAA Rules”) and, where appropriate, AAA’s Supplementary Procedures for Resolution of Consumer-Related Disputes (the “AAA Consumer Rules”). This arbitration provision is made pursuant to a transaction involving interstate commerce, and the Federal Arbitration Act shall apply to the interpretation, applicability, enforceability and formation of these Terms notwithstanding any other choice of law provision contained in these Terms. The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of these Terms, including without limitation any claim that all or any party of these Terms are void or voidable, or whether a claim is subject to arbitration. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator’s award shall be binding on the parties and may be entered as a judgment in any court of competent jurisdiction.
The arbitration may be conducted in person, through the submission of documents, by phone or online. The arbitrator shall make a decision in writing, and shall provide a statement of reasons if requested by either party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so.
The AAA Rules and the AAA Consumer Rules are both available at the AAA website www.adr.org. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Rules and, where appropriate, limited by the AAA Consumer Rules. The parties understand that, absent this mandatory provision, they would have the right to sue in court and have a jury trial. They further understand that, in some instances, the costs of arbitration could exceed the cost of litigation and the right to discovery may be more limited in arbitration than in court.
(b) Location. The arbitration will take place at any reasonable location within the United States convenient for you.
(c) Class Action Waiver. The parties further agree that any arbitration shall be conducted in their individual capacities only and not as a class action or other representative action, and the parties expressly waive their right to file a class action or seek relief on a class basis. YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR THE COMPANY’S INDIVIDUAL CAPACITY, AND NOT AS A PLANITFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. If any court or arbitrator determines that the class action waiver set forth in this subsection is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the arbitration provision set forth above shall be deemed null and void in its entirety and the parties shall be deemed to have not agreed to arbitrate Disputes.
(d) Exception – Litigation of Intellectual Property and Small Claims Court Claims. Notwithstanding the parties’ decision to resolve all Disputes through arbitration, either party may bring an action in state or federal court that only asserts claims for patent infringement or invalidity, copyright infringement, moral rights violations, trademark infringement and/or trade secret misappropriation, but not, for clarity, claims related to the license granted to you for the Services under this Agreement. Either party may also seek relief in a small claims court for disputes or claims within the scope of that court’s jurisdiction.
(e) Batch Arbitration. If 25 or more claimants represented by the same or similar counsel file demands for arbitration raising substantially similar disputes, then you and the Company agree that the AAA will administer them in batches of up to 25 claimants each (“Batch”), unless there are fewer than 25 claimants in total or after batching, in which case they will comprise a single Batch. The AAA will administer each Batch as a single consolidated arbitration with one arbitrator, one set of arbitration fees, and one hearing held by videoconference or in a location decided by the arbitrator for each Batch. If any part of this section is found to be invalid or unenforceable as to a particular claimant or Batch, it will be severed and arbitrated in individual proceedings. For more details on the applicable fees, please refer to the AAA’s Mass Arbitration Supplementary Rules and Fee Schedule, available here.
(f) 30 Day Right to Opt Out. You have the right to opt-out and not be bound by the arbitration and class action waiver provisions set forth in Subsection 15.3(a) (Agreement to Arbitrate), Subsection 15.3(b) (Location) and Subsection 15.3(c) (Class Action Waiver) above by emailing us at LandsOfJail@iyagames.com. The notice must be sent within 30 days of your first access or use of the Services; otherwise you will be bound to arbitrate Disputes in accordance with the terms of those Subsections. If you opt-out of these arbitration provisions, the Company also will not be bound by such provisions.
16. Location of Your Access of the Services
We operate the Services from our offices in Singapore. Access to the Services from any territory where the Content is illegal is prohibited. The display of the Services alone does not subject the Company to jurisdiction in your location.
17. Suspension, Termination or Cancellation
17.1. Termination by You. You may terminate these Terms at any time by closing your Account, discontinuing your use of the Services and deleting the Software Products from your device. You have the right to cancel your Account at any time.
17.2. Termination by the Company. We may suspend, cancel or terminate your Account, cancel or suspend your access to Virtual Currency, suspend your ability to use certain portions of the Services, and/or ban you altogether from the Services for any reason or for no reason, and without notice or liability of any kind. Reasons for such suspension, cancelation or termination may include, but are not limited to, if we believe in good faith that (a) you or a related person has engaged in any of the restricted conduct described in Section 5 (Restrictions) or otherwise violated or may have violated these Terms or (b) your Account and use of the Services have been inactive for more than twenty-four (24) months. To the extent that you violate these Terms and we revoke the licenses granted to you, you will lose all benefits and privileges associated with the Services, including, but not limited to, your right to use the Virtual Currency and Service Items. We are under no obligation to compensate you for any such losses.
We reserve the right to stop making available any one or more of the Services, Virtual Currency and/or Service Items, at any time, whether on a temporary or permanent basis and without any liability, compensation, refunds or other compensatory benefits to you. Your license to the Services, Virtual Currency and/or Service Items automatically ends when we terminate access to such Services, Virtual Currency and/or Service Items. Any such action could prevent you from accessing your Account, the Services, Your Content, Services Content, or any other related information.
17.3. Survival. In the event of any termination of these Terms, whether by you or the Company, the following Sections will continue in full force and effect: Section 3 (Content), including but not limited to the Company’s right to use Your Content, Section 5 (Restrictions), Section 6 (Use and Transaction Policies), Section 10 (Third Party Links and Offerings), Section 11 (Indemnity), Section 12 (Disclaimers and Limitations of Liability), Section 14 (Governing Law), Section 15 (Dispute Resolution), Section 17 (Suspension, Termination or Cancellation) and Section 18 (Miscellaneous).
18.1. Rights. Nothing herein is intended, nor will be deemed, to confer rights or remedies upon any third party.
18.2. Agreement Between You and the Company. The Terms contain the entire agreement between you and the Company regarding the use of the Services, and supersede any prior agreement between you and the Company on such subject matter. The parties acknowledge that no reliance is placed on any representation made but not expressly contained in these Terms.
18.3. Waiver. Any failure on the Company’s part to exercise or enforce any right or provision of the Terms does not constitute a waiver of such right or provision. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.
18.4. Severance. If any provision of the Terms is found to be unenforceable or invalid, then only that provision shall be modified to reflect the parties’ intention or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect and enforceable.
18.5. Section Titles. The section titles in the Terms are for convenience only and have no legal or contractual effect.
18.6. Contact. If you wish to report a violation of these Terms, have any questions or need assistance, please contact our customer service at LandsOfJail@iyagames.com.